Bianca Jenkinson
Victoria and Tasmania CCC Manager
150 Customer Service Staff
Managers that use Scores on the Board™ as the platform for management coaching and team improvement have achieved increases in their leadership performance effectiveness of up to 30% within 6 months of implementation.
Globalization and increased demands on managers to improve their leadership skills and team performance is requiring managers to be able to get more done through their people and do it faster than ever before. Central to helping managers thrive with these ongoing demands to do more is the need for high quality and integrated management coaching. An effective management coach can help the managers learn new things and create new ways of getting things done through their people to get more achieved faster.
Organisations are investing significant amounts in coaching training and the provision of coaches for managers. The results are mixed at best. What works most effectively is a combination of digestible knowledge acquisition by a manager and an easy to do method of applying the knowledge to build their leadership skills. In other words, a systematic approach or operational system to follow: to learn, to do, to learn and to do better next time.
Scores on the Board™ provides a turn-key system and leadership development platform for managers to learn and implement a number of practices and processes to continually lift the effectiveness of their leadership and team performance. Managers can quickly adopt and implement the system and work with their coach to have a significant impact on their leadership and team’s performance in a short period of time.
Following the 3 hour Scores on the Board™ Workshop managers immediately start to implement the system. As their team members actively participate in building the leadership team’s vision, setting specific team goals and creating and implementing their team development actions they become immediately more involved and feel more valued. They also build their individual skills in the areas of communication, creative problem solving, team goal setting, action planning and their interpersonal skills. With a focus on lifting the leadership effectiveness of their manager the team members become partners in the development of their manager’s skills and effectiveness. As learning and performance improvement partners they collaborate and collectively move each other to higher levels of performance.
These skills are built and improved over each Scores on the Board™ cycle with the manager being able to access their Scores on the Board™ Coach for support in using the system.
Implementing Scores on the Board™ will deliver a bigger return on investment in management coaching than leaving a manager to go it alone or investing the time and money developing or investing in a traditional management coaching program that does not drive continuous improvements in the manager’s performance.
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