Kevin Page
Head of Direct Channels
Europe
Winner Best Contact Centre in the World 2006
Motivating and Retaining Employees
Organisations that use Scores on the Board™ have achieved increases in employee motivation and retention of up to 60% within 18 months of implementation.
Globally the war for talent means organisations are changing their approach to attracting, motivating and retaining their best employees. While head office staff work on strategic measures to address falling employee engagement and retention rates, there are a number of practices and processes that team managers can quickly adopt and implement that can have a dramatic impact on motivating and retaining employees in a short period of time.
Following the 3 hour Scores on the Board™ Workshop team leaders can immediately start to implement the system. As the team members actively participate in building their team’s vision, setting specific team goals and creating and implementing their actions; they become immediately more involved and feel more valued. They also build their individual skills in the areas of communication, creative problem solving, goal setting, action planning and their specific job competencies. These are built upon and improved over each Scores on the Board™ cycle with the leader being able to access their Scores on the Board™ Coach for support in using the system.
Implementing Scores on the Board™ will deliver a bigger
increase in motivating and retaining employees than
managers going it alone or organisations investing
the time and money of developing a specific program
to do more in motivating and retaining
employees.
For more information on how Scores on the Board™ works or how to become a Licensed Consultant please CONTACT US